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Payment, Insurance & Deposits

Payment

On placement of your order your card will be validated and authorisation for the total payment in pounds sterling (including any deposit) secured. When the item of equipment has been returned safely, the deposit will be returned.

What currencies do you accept?

All payments will be made in pounds sterling, see your card holder for conversion rates of your currency.

Insurance on equipment

While you are obliged to take care of the hired equipment for the time it is loaned to you, have good security in your home   and keeping it safe at all times, our insurance does not however cover for loss due to negligence.Please bear in mind that negligence isn't an option, leaving equipment unsupervised in public areas, on public transport for example isn't covered, your premises must be secured and equipment must be kept safe and you will be liable if equipment is lost for this reason,should you lose or damage equipment there is an excess of £180 per claim.

Deposit

Apart from charging a deposit for the Deposit instead of Insurance option, we do not generally charge a deposit. However we reserve the right to charge a deposit if we consider the transaction to be unusually risky.

Identification

We may require ID and a Utility to process your order, please have these scanned and ready if we request them. Most first time hirers will be asked to provide these documents.