Loss and Damage

Damage of Equipment

Please call us immediately if your hired item has been damaged. If you still need the item  and an identical or similar item is available, this can be sent to you till the end of your agreed hire period providing you cover the additional delivery cost.

Equipment damage is covered to an extent, your liability would be no more than the value of the damage waiver £180 Including VAT per items hired. This covers damage up to £1000 in repair cost, please note water damage is not covered.

Please notify us immediately and return the damaged equipment for us to repair.

Loss, Theft and water damage of Equipment

You are obliged to take care of hired equipment for the time while it is in your postion, be sure to keep hired items secure and safe at all times, damage is covered to an extent please see this above, this does not cover loss, theft or water damage, you will be liable for the full value of the equipment.   We advise that you have support in this regards.

Damage vs normal wear and tear

While ordinary wear and tear is expected eg minor scratches on the lens hood, barrel etc, damage to vital parts of the equipment which effects its performance e.g. the glass or mount of a lens or camera would be expected to be compensated for.