Help

How online lens hiring works...

Hiring Lenses

Everything you want to know about hiring a lens, from available hire period lengths to what happens if you want to make an early return.

Payment, Insurance & Deposits

Learn about our 100% secure payment - How does it work? What’s the deal with deposits vs. insurance? All your worries about payment are answered here.

Delivery and Returns

We’ve tried to make delivery and returns as flexible as possible. You can find out all the details you’ll need right here.

Loss and Damage

What happens if you lose or damage the lens? Everything you need to know about loss or damage of our lenses and what to do if it happens.

Accounts

Forgotten your password? Want to know why you need to sign up in the first place? For any and all account/login questions, read the FAQs here.